equity residential

arriving home i found a notice at the door that warned of eviction if the rent was not paid... so what happened to the auto-pay i had authorized for more than two years that the new office staff (and the old office staff and every office staff at every apartment community that was owned by Equity Residential) said "no problem, the auto-pay will transfer as soon as you sign the lease", i wondered... i rushed over to the office and found it locked, but one of the staff came to the door and did not have answers about why the auto-pay did not switch over and refused to take a check saying i could only pay with a money order and when i asked why a check was ok last month there was, again, no answer... meanwhile, they want $78 in a late fee... very curious way of extorting a late fee from a resident...

so i wrote a few emails to their corporate offices and hopefully will find some responses on monday and then, we can discuss what went wrong and why my rent check was refused and whether they actually want me to pay rent and how i can actually do that... they can also explain how they justify a late fee when they stopped my auto-pay and refused my check...

meanwhile, the previous equity residential apartment community where we experienced the worst service i ever experienced in an apartment community at the highest prices i ever paid in an apartment (more than $1200 for a two bedroom) tacked on a $100 additional fee to clean the carpet over the $400 they originally took as a non-refundable deposit for a pet... the carpet had no stains or smells and was immaculate except for normal wear on the entry path, but $400 was not enough to clean it... meanwhile, local professional carpet cleaners will clean a whole apartment for under $100 and we can only imagine the cost when the contract is for cleaning thousands of apartments (which is what equity has in this area)...

Equity Residential has an F grade at the Better Business Bureau and after a year at the most expensive Equity Residential owned apartment community in the area, i understand why...

remind me to update one of these days...